Contact Us
Age notice: Top Bitcoin Casinos is for adults only. You must be 18 or older, or 21 or older where your state or the casino requires it. Always check the minimum age that applies to you before you play anywhere.
Have a question about how we review crypto casinos, spotted something out of date, or want to flag a problem? This page explains what you can contact us about, what to include so we can act on it, and what we can't do. We are an independent comparison site, not a casino, so we can't access or fix player accounts.
What you can contact us about
We read messages on these topics and aim to act on anything that helps keep the site accurate:
- Corrections: a bonus term, supported coin, license detail or restricted-state note that looks wrong or has changed.
- Method questions: how we assess casinos, or why a site sits where it does. Our About Us page explains who we are and how we work.
- Reader reports: concerns about a casino we cover, such as unclear terms or support problems. We treat these as unverified leads and check them before changing anything.
- Business inquiries: questions about the site or working with us. Commercial relationships never decide rankings, and commission does not buy position.
- Accessibility or site problems: broken links, display issues or anything that makes a page hard to use.
What we can't help with
Because we don't run any of the casinos we review, we can't do the following:
- Recover funds, reverse a crypto transaction or speed up a withdrawal. On-chain transfers are generally irreversible, so contact the casino's own support first.
- Unlock, close or verify an account at BetPanda, CoinCasino, Cryptorino, Blockbet, BC Game, Winna, Thrill, Hyperlucky, Cybet, Wild.io or any other operator.
- Give legal or tax advice. Offshore crypto casinos sit in a legal grey area for US players, state laws differ, and gambling winnings and crypto gains can be taxable. Please consult a qualified professional.
- Advise on getting around state restrictions, geoblocks, identity checks or anti-money-laundering rules. We won't help with that.
How to write to us so we can act quickly
- Name the page and the section you are asking about.
- Say which casino and which detail is involved, such as a bonus, coin or withdrawal limit.
- Include a link or screenshot of the casino's own terms where possible, with the date you saw them.
- Describe what you expected and what you found.
- Never send private keys, seed phrases, passwords or full wallet access. We will never ask for them.
What happens after you send a message
We check the claim against the casino's current published terms and our own research notes. If it holds up, we update the page and the "updated" date at the top reflects it. We may not reply to every message individually, and we can't promise a response time. Facts on this site were last verified on Oct 1, 2026, and bonus terms can change at any time, so always read the operator's current terms before depositing.
Disclosure
We may earn a commission if you sign up through some links on this site. That doesn't change what we write or how casinos are ranked, and we note limitations for every option we cover. Read our Terms and Conditions for more on how the site works.
If gambling is causing you problems
Gambling should be entertainment, never a way to earn income or solve money worries. Crypto prices can also swing sharply, which adds risk on top of the chance of losing your stake. Only play with money you can afford to lose.
If you or someone you know is struggling, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, so check what tools a site provides before you play. See our Responsible Gambling page for limits, warning signs and further support.